SHIPPING POLICY

1. General Information

This Shipping Policy outlines the shipping terms for purchases made through the Eus.K Official Website (hereinafter referred to as "the Website"). By placing an order, you agree to the terms stated below.

2. Shipping Destinations

We currently ship to the following regions:

• Domestic (Japan)

• International shipping available to select countries

For inquiries about shipping to a specific location, please contact us before placing an order.

3. Processing Time

• Orders are processed within 2 business days after payment confirmation.

• Processing times may vary during peak seasons or special releases.

• Custom or made-to-order items may require additional processing time.

4. Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 7 business days

• Express Shipping: Estimated delivery within 14 business days

Delivery times vary based on destination and shipping carrier. Delays may occur due to customs clearance, weather conditions, or carrier issues.

5. Shipping Fees

• Shipping costs are calculated at checkout based on the destination and shipping method selected.

• Free shipping may be available for orders over 1,000 USD (if applicable).

6. Customs, Duties & Taxes

• International orders may be subject to import duties, taxes, and other customs fees imposed by the destination country.

• These charges are the responsibility of the customer. We recommend checking with your local customs office for more information.

• If a package is refused due to customs fees, shipping charges will not be refunded.

7. Tracking & Order Status

• A tracking number will be provided once the order has been shipped.

• Customers can track their order via the carrier’s website.

• If you do not receive a tracking number, please contact us.

8. Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages after they have been shipped.

• If your package is marked as "delivered" but you did not receive it, please contact the carrier directly.

• If your order arrives damaged, please contact us within 7 days with photos of the damaged item and packaging for resolution.

9. Changes & Cancellations

• Orders cannot be modified once they have been shipped.

• If you need to cancel or change an order, please contact us within 48 hours of placing the order.

10. Contact Information

For any questions regarding shipping, please contact us:

 Email:info@usecase.jp

11. Governing Law

This Shipping Policy shall be governed by and construed in accordance with the laws of Japan. Any disputes arising in connection with this Shipping Policy shall be subject to the exclusive jurisdiction of the court governing the operator’s location.